After 2 days, 2 phone calls per day, I was able to contact the WSDOT Good To Go Office. 1-3 record isn't bad right? You see I qualified for a free GTG Flex Pass on RideShareOnline . The red sticker on it states to activate it before use. Having been through the new debit card - credit card experience, this seem natural. Easy. Automated. Right? Not even close. I access my GTG account online in the hopes that the portal has been upgraded and enabled end-user to modify their accounts. Nope - what the hell was I thinking?! I call the toll free number on the sticker. And that's when I inadvertently relived the Friends episode called The One with the Screamer (Season 3, episode 22) Specifically, I'm speaking about the longest hold that Phoebe is on because her phone warranty is about to expire. I discover from the automated phone prompts, which is the same voice of the Comcast bitch, that the office hours are closed. I called on Wednesday. Twice. Each time I held on for 2...
My observations and thoughts while being a passenger on Spaceship Earth