In my continued 5 part series of Funniest Call Center Stories... In American society, invariably you've contacted a call center filled wall-to-wall with customer service representatives (CSRs) And for twenty years, I was a call center rat in some capacity. In some of those call centers, I rose through the ranks to be promoted to title of supervisor. Not only did we manage the workers, but we took escalated calls. The following is part 3 of 5 posts based on the humorous call center stories I have to share. Funniest Call Center Stories: Part III - Nudist Charter Cruise This story keeps us at the Costco Travel from Part II. I remember the agent it originated with, as well as, with the opening dialogue from the Costco Member. I can tell you with the same certainty I wasn't prepared for it, either! I was in queue waiting for an agent needing assistance. Connie Brown was the agent, to which I answered with, "Downtown Connie Brown! What can I do for you?" She expla...
My observations and thoughts while being a passenger on Spaceship Earth